Your privacy is our priority. This document clearly explains how 91pg collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Every layer of protection we implement is specifically designed to ensure your personal data remains safe and under control at all times.
All data transmitted between your device and 91pg servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Your personal information will not be shared, sold or rented to any third party for marketing purposes without your explicit prior consent.
Your data is stored on servers protected by multi-layered access controls. Only authorised personnel may access user information, and every access is logged for audit purposes.
You have the full right to access, correct, download, or request deletion of your personal data at any time through our responsive customer support channels.
91pg operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibilities in safeguarding user privacy seriously.
Any significant changes to this Privacy Policy will be communicated to you via email or in-platform notification at least 7 days before taking effect.
Quick Summary: 91pg only collects data necessary to provide you with the best service. We do not sell your data. You may request access to or deletion of your data at any time. The security of your information is our number one priority.
This Privacy Policy ("Policy") describes the privacy practices of 91pg ("we", "Platform") regarding the collection, use, storage, disclosure, and protection of your personal information when you use the website, mobile app, and all services provided by 91pg.
This Policy applies to all users of the 91pg platform, including website visitors, registered members, and any individual who interacts with our platform in any way. By using the 91pg platform, you agree to the practices described in this Privacy Policy.
91pg is committed to handling your personal information with full responsibility and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other relevant data protection legislation. We believe your trust is the foundation of a healthy, long-term relationship between users and the platform.
This Policy should be read together with Terms and Conditions 91pg, which together form the entire agreement between you and our platform.
We collect various types of information from you depending on how you interact with the 91pg platform. Below is a detailed description of the data categories collected:
In some circumstances, we may receive information about you from payment service providers, game provider partners, or third-party identity verification bodies we work with for account verification and fraud prevention purposes.
We only collect data that is strictly necessary to provide the services you request. Data minimisation is central to our approach to privacy.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, Passport | Account Verification & KYC |
| Contact | Email, Phone Number | Communications & Notifications |
| Financial | Bank Account No., e-Wallet | Deposit & Withdrawal |
| Technical | IP, Browser, Device | Security & Fraud Detection |
| Usage | Game records and sessions | Service Improvements |
91pg uses the personal information collected for legitimate and transparent purposes. The following is a comprehensive overview of how your data is used:
Your data is used to create and manage your 91pg account, process deposit and withdrawal transactions, verify your identity during the KYC process, and grant access to all games and services available on the platform. Without this data, we are unable to provide you with core services.
We use technical and behavioural usage information to detect suspicious activity, prevent unauthorised access to your account, identify fraud attempts and comply with anti-money laundering (AML) legal requirements. Our security systems operate continuously around the clock.
Your contact information is used to send important account notifications, respond to customer support enquiries, provide information about processed transactions and — with your consent — relevant promotional offers based on your interests.
Aggregated and anonymised usage data helps us understand how users interact with the platform, identify areas for improvement, develop relevant new features, and optimise the overall performance of the 91pg platform.
In certain circumstances, we may need to process your data to fulfil legal obligations, including compliance with court orders, requests from legitimate authorities, and applicable regulatory reporting requirements.
91pg does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data:
We partner with carefully selected third-party companies to help us operate the platform, process payments, provide gaming services and conduct analytics. These providers are only permitted to use your data for the specific purposes we define and are bound by strict confidentiality agreements.
91pg will disclose user data to competent authorities when required by law, court order, or directive from a legitimate regulatory body. This includes criminal investigations, AML compliance, and cases where there is a threat to public safety.
If 91pg is involved in a merger, acquisition, or asset sale, user data may form part of the transferred assets. In such cases, you will be notified in advance and the new Privacy Policy will come into effect.
All third parties receiving data from 91pg are bound by legally enforceable data protection agreements and are regularly audited to ensure compliance.
Protecting your personal data from unauthorised access, loss or unintended disclosure is a responsibility we take very seriously. The following are the security layers we apply:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
91pg uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and collect analytical data that helps us understand usage patterns. Cookies are small text files stored in your browser when you visit our platform.
You may manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the 91pg platform. By visiting our platform, you consent to the use of cookies as described in this section.
Under Malaysia's Personal Data Protection Act 2010 and our privacy policy, you have the following rights regarding your personal data that we hold:
You may request a copy of all personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data in our records.
You may request deletion of your personal data subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations defined by law.
To exercise any of the above rights, please contact our customer support team. We will process your request within 30 business days following identity verification.
The 91pg platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their minor has registered on our platform are welcome to contact our support team immediately.
91pg retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law. The following are general guidelines for our retention periods:
Upon expiry of the applicable retention period, your data will be securely deleted or permanently anonymised in accordance with strict data disposal procedures.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us through the following channels:
Our privacy team will endeavour to respond to all enquiries within 5 business days. For requests involving formal data rights, we may require identity verification before processing, and the processing period is up to 30 business days.
Policy Updates: 91pg reserves the right to update this Privacy Policy from time to time. The date of the most recent update is always displayed at the top of this document. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
91pg protects every detail of your data with the latest security technology. Register today and experience a safe, fair, and enjoyable gaming experience for yourself.